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Head of Major Loss South

PI002358

General Insurance
Tower Hill

Head of Major Loss South – Global Loss Adjusting Firm

Recruit Ins are seeking a Head of Major Loss South to lead regional operations for a global loss adjusting company. Reporting to the UK&I Head of Major Loss, you’ll drive performance, process improvement, and client delivery across major commercial property claims (£100k+).

Key Responsibilities

  • Oversee and enhance Major Loss processes and client delivery.

  • Manage and mentor technical teams, identify training and recruitment needs.

  • Lead and review claims from £100k–£5m+ (including site visits, reporting, reserves, and client liaison).

  • Ensure regional performance meets client SLAs, QA, and audit standards.

  • Support Head of Commercial Property with technical matters, surge response, budgets, and staffing.

  • Drive business development through strong insurer, broker, and client relationships.

Skills & Experience

  • Progress toward CII/CILA qualification.

  • Strong communication, negotiation, and leadership skills.

  • Proven stakeholder management and ability to handle complex claims.

  • Self-motivated, organised, and commercially focused.

Benefits

  • Bonus scheme, career progression, broadband allowance (£300), private healthcare.

  • Pension (2% contributory / 8% non-contributory).

  • Flexible working, 25 days holiday + bank holidays.

  • Paid qualifications, car allowance or company car.

Apply now if you meet the criteria — suitable candidates will be contacted.


Apply for this job

Chloe Innes-Smith

01206 913480
Quote Reference PI002358

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